We’ve Got You Covered

Return & Exchange

We want you to love what you ordered. If something’s not right — we’ll make it right.

When You Can Request an Exchange

✅

Wrong Item Received

Not what you ordered? We’ll sort it out immediately.

✅

Damaged or Defective Product

Arrived broken or with a defect? Fully covered.

✅

Clear Quality Issue

A visible quality problem affecting the product’s usability.

How To Request an Exchange

1

Message us within 48 hours of delivery

WhatsApp: +92 334 141 0792

2

Send a clear photo or short video

Show us the issue clearly so we can review it fast.

3

We confirm within 24 hours

Our team reviews and approves your request.

4

Replacement arranged

We dispatch your replacement based on availability.

What We Don’t Cover

✕

Change of mind or wrong size ordered by customer

✕

Minor colour variations due to screen display

✕

Damage caused after delivery

✕

Requests made after 48 hours of delivery

“We’re a small brand that genuinely cares.

If you have an issue, just reach out — we’ll always do our best.”

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